Business Tips


3 Results Per Week = Successful Pet Business

  Running and growing a successful pet business is fun and challenging all at once.  Managing all the tasks that need to be completed can feel overwhelming and sometimes a bit impossible to keep up with!   Beyond to-do lists Most business owners keep some kind of to-do list. Your lists may be well organized, […]


Dreams Come True With Staff Workshops Part 2

“If you limit your choices only to what seems possible or reasonable, you disconnect yourself from what you truly want, and all that is left is compromise.”- Robert Fritz, Author Did you miss Part One? Make Dreams Come True With Staff Workshops Last week my team learned about setting goals. Thinking big, being specific with […]


Make Dreams Come True With Staff Workshops

 “If a man for whatever reason has the opportunity to lead an extraordinary life, he has no right to keep it to himself.” – Jacques-Yues Cousteau If  you own or manage a  small business it is your responsibility to grow and build value in your company.   Regular staff training and workshops are an excellent and […]


Pipeline Deals To Improve Customer Service

  At Solid Gold Northland Health Products For Pets, our outstanding staff work as a team to support our customers and clients as well as prospective customers. In an effort to streamline and synchronize inter-company communication between inside and outside account representatives, I set out midyear to find a Customer relationship management (CRM) platform to […]


DNA Employee Feeder & Loyalty Program

  Dried-N-Alive Pet Food,  a.k.a DNA Pet Food has launched “Real Rewards.” Real Rewards is a both an Employee Feeding Program for  employees, managers, and owners of pet supply stores and a Customer Loyalty Program. Each store employee can earn up to $120 in free dog or cat food (up to four 3 lb. bags) every […]


Use Feedback to Your Advantage

Recently our outside sales rep met with a longtime Solid Gold Northland client and store owner. This client is one who orders from us weekly, we speak with on the phone often, see face to face occasionally and our entire staff would have thought this customer was very please with our company. After the appointment, the sales […]

Anything is Possible

“Believe and act as if it were impossible to fail.” Charles F. Kettering, Inventor of over 140 patents and honorary doctorates from nearly 30 universities Often times as we set goals, we start to have new ideas and find that opportunities present themselves to us in a very quick way. By the way, when this […]

Those Who Win Are Those Who Think They Can

“Sooner or later, those who win are those who think they can.” Richard Bach, Best-selling author of Jonathon Livingston Seagull What we think about, what we keep in our mind is what we create and what will sooner or later show up in our lives. It doesn’t make a difference if it’s positive or negative, […]

High Achievers Have Larger Vision

“The greater danger for most of us is not that our aim is too high and we miss it, but that it is too low and we reach it.” Michelangelo High achievers have larger visions, and that comes from setting goals. By having goals, by staying focused on the goals you will be amazed  at what you […]

Deciding Your Major Definite Purpose in Life

“Decide upon your major definite purpose in life, and then organize all your activities around it.” Brian Tracy, One of America’s leading authorities on the development of human potential and personal effectiveness. Without having identified your life purpose, you may feel like you are being tossed around in the wind. You are blown here, you are blown […]